Terms and Conditions
This website is operated by Lachesis Jewelry. By visiting and/or purchasing to this site, you engage in our “Service” and hereby accepts our Terms and Conditions.
Please read these Terms of Service carefully before accessing or using our website.
All orders are subject for review, we have the right to cancel or deny any orders that we think is fraud or may hold us liable for any reason.
Warranty and Return Policy
We make sure each product you order is in good condition and working properly before we deliver it. Our items inspect by our quality control team. From the factory and another team from the store before it was send to our customers to assure the quality before shipping. We use bubble wrap to assure the safety of the product.
We give seven 7-day warranty for all our items, But in case of a defective item, we will ask you to ship back the item within 7 days after receiving the package as long as the original packaging is intact. From then, we will either give you a refund or a replacement of the same item you purchased.
Return / Exchange Guidelines
- Since we value our clients concern and satisfaction, we have costumer representative to assist you. First, kindly coordinate with our representative for exchange and return item(s) for the returning address.
- If the items have any issue such as broken/damaged or even receive a wrong product from Lachesis Jewelry, will shoulder the shipping expense for exchange or return of items.
- If the return of the items is due to any personal reason, such as choosing a wrong color and/or change of mind, Lachesis Jewelry will not accepted as a reason for return/exchange or refund.
- Pack the items on its original package.
- Email us the tracking number and the courier company for us to track your returned parcel.
- Upon receiving your item(s), We will send you email about the returned items, you package will be returned within 30 days.
- Make it sure that you have your shipping receipt until you receive the refund / exchange item. Lachesis Jewelry will not be liable for any lost parcel.